Hotel Policies

Cancellation Policy

All cancellations must be done by 6pm day of your reservation. All reservations that fail to notify us before 6pm will be charged the full rate for their stay. Reservations booked with Marketing offers that fail to check-in before 9pm will have their room forfeit and their offer redeemed. If you need a later check-in please call and let us know so your reservation can be marked as a late arrival.

Check In

Our check in time is 4:00pm. We will gladly accommodate early check-ins when possible; however this is sometimes difficult due to time needed for previous guest to depart and our staff to ready the room.

Check Out

Our check out time is 12:00pm. A guest who does not vacate the room by check out time and has not received approval from the front desk is subject to a $30 penalty. If guests do not vacate by 1:00pm the hotel reserves the right to charge the guest for an additional night’s stay.

Age Requirement

Guests must be 18 years or older with a valid, government issued photo ID to reserve a room and check in.

Credit / Debit Card

Debit and Credit cards will be authorized at check in for the amount of your stay plus a $100 incidental amount. The card used at check in must be accompanied by matching ID and the presence of the card holder. The authorization will hold the funds until check out, at which time the amount incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your financial institution. Indigo Sky will not be responsible for any resulting fees or charges.

Cash Payment

We gladly accept cash payment for your hotel stay, but we still require some form of security deposit. If you do not have a valid credit card that can be authorized for $100 you may provide a $250 cash deposit for incidentals. The cash deposit will be refunded at time of check out after your room has been inspected.

Pet

Indigo Sky Hotel does not allow pets, however they are welcome in our Whispering Woods RV Park.

Smoking

Indigo Sky Hotel is 100% smoke free. Guests are prohibited from smoking in any area of the hotel. A $250 cleaning fee will be charged to any guest who violates the smoking policy.

Extra Bedding

Due to fire code we are unable to accommodate roll-away beds in rooms already containing two queen sized beds. Roll-away beds are only allowed in our king bedded rooms.